We recently replaced our Notebook PC with one purchased at a big box store. It crashed after one month of use. When it was returned to the store for warranty repairs, they kept it for four days and notified us that they could not/would not repair it since it was a software problem - our option was to pay them an excessive service fee or contact the manufacturer. The decision was made to end our purchases with the store. We decided on the Samsung NC10 for backup after the review in Consumer Reports (June,2009). The Amazon price and availability suited our situation. It does everything expected from a full notebook. The mouse control leaves a little to be desired. The original notebook was repaired by phone with the manufacturer's technician.Get more detail about Samsung NC10-14GB 10.2-Inch Blue Netbook - 6 Cell Battery.
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